FREE CALM & TRANQUIL when you spend £25 USING THE DISCOUNT CODE: FREEGIFTFREE STANDARD SHIPPING ON ORDERS OVER £60
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Refund Policy

Thank you for visiting and shopping at Mummy's Organics. The following terms and conditions constitute our Delivery Policy.

Shipment processing time

 

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

 The following delivery rates apply:

Delivery method
Estimated delivery time
Shipment cost
Standard

3-5

working days 

£3.95  

(Free on orders

over £60)

Express 

1-2 

working days

£4.95
Global  1+ week

£15.00 

 

 * Standard and Express delivery is only available for orders with delivery addresses within the United Kingdom.

 

 

Due to the recent strike activity by Royal Mail please allow extra time for your order to reach you. Delivery delays can occasionally occur. 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if applicable. The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

Mummy's Organics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Mummy's Organics is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

For deliveries outside the UK please contact us at hello@mummysorganics.co.uk for terms and conditions.

Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.